Terms of Service

Terms of Service

‍Last updated: January 13, 2025

‍Last updated: January 13, 2025

1. AGREEMENT TO OUR LEGAL TERMS

This Terms of Service Agreement (the “Agreement” or “Legal Terms”) is entered into by and between you (“you,” “your,” or “User”), whether personally or on behalf of an entity, and Superstorm Inc., doing business as Sandstorm (“Company,” “we,” “us,” or “our”), concerning your access to and use of the Sandstorm web application, any associated software or APIs, and any other related products and services (collectively, the “Services”).

BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL OF THESE LEGAL TERMS. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

We recommend printing a copy of these Legal Terms for your records.

1.1 Changes to These Legal Terms

We reserve the right to make changes or modifications to these Legal Terms at any time and for any reason, at our sole discretion. We will alert you about any changes by updating the “Last Updated” date of these Legal Terms. You waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. By continuing to use the Services after the date such changes become effective, you agree to be bound by the updated Legal Terms.

2. COMPANY OVERVIEW AND CONTACT INFORMATION

We are Superstorm Inc., a Delaware corporation, doing business as Sandstorm, located at:

390 NE 191ST ST # 8117, MIAMI, FL 33179, United States

Email: support@sandstormapp.com

All references to “Superstorm,” “Sandstorm,” “we,” “our,” or “us” include our corporate affiliates, subsidiaries, successors, and assigns.

3. OUR SERVICES

3.1 Nature of Our Services

We offer a Business-to-Business (B2B) Software-as-a-Service (SaaS) platform designed to support organizations in optimizing and automating their growth marketing workflows. Our platform includes tools for researching competitor strategies, creating and managing marketing assets, distributing content across channels, analyzing performance metrics, and streamlining related processes.

Access to our Services may involve web-based applications, APIs, analytics dashboards, and other associated features or resources. The Services are intended solely for business use in compliance with these Legal Terms.

3.2 Geographic Restrictions

Our Services are hosted in the United States and are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation. If you choose to access the Services from outside the United States, you do so on your own initiative and accept responsibility for compliance with local laws.

3.3 No Unauthorized or Illegal Use

You represent that you will use the Services only for lawful purposes and in compliance with all applicable laws. Any misuse of the Services or violation of these Legal Terms may result in immediate suspension or termination of your access.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 Our Intellectual Property

All content, software, code, databases, and designs associated with the Services (“Content”), as well as all trademarks, service marks, and logos (“Marks”), are either owned by or licensed to us, and are protected by U.S. and international intellectual property laws. Except as expressly stated in these Legal Terms, no license or right is granted to you to use or reproduce any of the Content or Marks without our express prior written permission.

4.2 License Grant

Subject to your full and ongoing compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes.

4.3 License Restrictions

Except as expressly permitted by these Legal Terms or by us in writing, you agree not to:

  1. Reverse Engineer: Reverse engineer, decompile, decode, decrypt, disassemble, or otherwise attempt to derive any source code from the Services.

  2. Inspect or Copy Code: Inspect, copy, or create derivative works from our software code, internal system architectures, or other proprietary elements of the Services.

  3. Use Our IP in Your Own Products: Reproduce, modify, use, distribute, or incorporate any of our intellectual property into your own products or services, or those of a third party.

  4. Disrupt: ttempt to gain unauthorized access to any portion of the Services, servers, or networks, or otherwise disrupt or circumvent any security measures we implement.

Any breach of this Section may result in immediate termination of your access rights, as well as legal action and other remedies available to us under applicable law.

5. USER REPRESENTATIONS AND RESTRICTIONS

By using the Services, you represent, warrant, and agree that:

  1. You have the legal capacity and authority to enter into this Agreement on behalf of yourself or the entity you represent.

  2. All registration and contact information you submit will be true, accurate, and current.

  3. You will not engage in any activity that infringes or misappropriates our intellectual property or that of any third party.

  4. You will not engage in any Prohibited Activities as defined below (Section 8).

If any information you provide is false, inaccurate, not current, or incomplete, we may, at our sole discretion, suspend or terminate your account and refuse any and all current or future use of the Services.

6. ACCOUNT REGISTRATION AND MANAGEMENT

6.1 Registration

To access certain features of the Services, you may be required to register an account. You agree to keep your login credentials confidential. You are responsible for all activities under your account, including any unauthorized use or misuse.

6.2 Deactivation and Suspension

We reserve the right, without notice and at our sole discretion, to deactivate or suspend any account we deem suspicious, engaged in malicious activities, or in violation of these Legal Terms. We also reserve the right to refuse future access to the Services if your account is deactivated or suspended.

7. SUBSCRIPTIONS AND PAYMENT

7.1 Billing Through Stripe

All payments for our subscription Services are processed through Stripe. By submitting your payment information, you authorize us to charge your payment method through Stripe for the fees associated with your subscription plan.

7.2 Free Trials

We may, at our discretion, offer free trials ranging from 3 days to 14 days. If you do not cancel before the trial ends, the subscription fee for your chosen plan may be charged to your provided payment method.

7.3 Payment Authorization Hold

Upon adding or updating a payment method, we reserve the right to authorize your credit card for up to five dollars ($5) to validate its legitimacy. This hold is temporary and released once verification is complete.

7.4 Subscription Plans

Subscriptions may be billed on a monthly, quarterly, annual, or custom-quoted schedule. Your subscription term and fees will be disclosed to you at the time of purchase. If you enroll in a custom-quoted plan, separate terms may apply, and we will communicate such terms to you before finalizing your order.

7.5 Cancellation

You may cancel your subscription at any time through your billing settings within the product or by contacting support@sandstormapp.com. Cancellation will take effect at the end of your current billing cycle. No refunds will be provided for partial billing periods unless otherwise stated in writing.

7.6 Usage Spikes and Pricing Adjustments

We reserve the right to terminate or adjust pricing if there are massive or abnormal spikes in usage that exceed typical or agreed-upon use parameters. We will endeavor to notify you if such adjustments or terminations become necessary.

7.7 Late or Failed Payments

If your payment method is declined or any payment is otherwise late or unpaid, we may suspend or terminate your access to the Services until all outstanding fees are paid in full.

8. PROHIBITED ACTIVITIES

You agree not to:

  1. Hacking/Unauthorized Access: Attempt to hack, reverse engineer, or otherwise compromise our software, servers, networks, or any part of our system.

  2. Fraud/Illegal Use: Use the Services in connection with fraudulent schemes, money laundering, or other unlawful activities.

  3. Steal IP: Copy, misuse, or reproduce any aspect of our technology or IP for your own or another party’s gain.

  4. Excessive Automated Requests: Run any bots, scrapers, or automated queries that overload our servers or degrade the Services’ performance.

  5. Resale of Services: Resell, license, or commercially exploit our Services unless expressly authorized by us in writing.

  6. Circumvent Security: Bypass or breach any security measures, or use the Services in any manner that could damage, disable, or impair the Services.

  7. Impersonation: Impersonate our employees, agents, or affiliates, or misrepresent your identity or affiliation to gain access to the Services.

Any breach of this section may result in immediate suspension or termination of your account, potential legal action, and other legal remedies.

9. USER-GENERATED CONTENT AND FEEDBACK

9.1 User Contributions

The Services may allow you to post or submit content (“Contributions”). You retain any ownership rights to your Contributions, but you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your Contributions for the purpose of operating or improving the Services, subject to our Privacy Policy.

9.2 Feedback and Suggestions

If you provide us with any ideas, suggestions, or other feedback (“Feedback”), you agree that we may use such Feedback in any manner and for any purpose without compensation or obligation to you.

10. PRIVACY AND DATA PROTECTION

We value your privacy. Please review our Privacy Policy [link] for information about how we collect, use, and share your data. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms by reference.

11. CONFIDENTIALITY

You may gain access to certain confidential or proprietary information by using the Services. You agree not to disclose any such information to third parties without our prior written consent. Confidential information includes, but is not limited to, business plans, technical data, trade secrets, customer lists, and non-public product information.

12. TERM AND TERMINATION

12.1 Term

These Legal Terms remain in effect as long as you continue to use or access the Services.

12.2 Termination by Us

We may, at our sole discretion, terminate or suspend your account and access to the Services at any time, without notice or liability, for any reason, including but not limited to breach of these Legal Terms.

12.3 Effect of Termination

Upon termination or expiration of your account for any reason, your right to access or use the Services immediately ceases. Any licenses granted to you under these Legal Terms also terminate at that time. The following provisions survive termination: Intellectual Property RightsDisclaimerLimitations of LiabilityIndemnification, and Dispute Resolution.

13. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents or functionality of the Services at any time or for any reason, at our sole discretion, without notice. We are not liable for any inconvenience or loss you may experience due to these modifications or interruptions.

14. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SERVICES.

15. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE (INCLUDING OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR REVENUES, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTHS PRIOR TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

16. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any and all losses, damages, liabilities, claims, or demands (including reasonable attorneys’ fees) arising out of or relating to:

  1. Your use of the Services;

  2. Your breach of these Legal Terms;

  3. Your violation of the rights of any third party, including intellectual property rights;

  4. Any harmful act toward any other user of the Services.

We reserve the right, at your expense, to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims.

17. USER DATA

We may maintain certain data that you transmit to the Services for the purpose of managing performance and facilitating the Services. We perform routine backups, but you remain solely responsible for any data you have transmitted or generated in connection with the Services. We have no liability for any loss or corruption of such data, and you hereby waive any right of action against us for such loss or corruption.

18. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By visiting the Services, sending us emails, and completing forms, you consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO THE ELECTRONIC DELIVERY OF NOTICES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

19. DISPUTE RESOLUTION

19.1 Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

19.2 Arbitration

Any dispute arising under or relating to these Legal Terms that cannot be resolved informally shall be settled by binding arbitration in Miami, Florida, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Each party shall bear its own costs, and the arbitrator’s decision shall be final and binding.

19.3 No Class Actions

All claims must be brought in the parties’ individual capacities, and not as a plaintiff or class member in any class, collective, or representative action.

20. CALIFORNIA USERS AND RESIDENTS

If you are a California resident and have any complaint with us that is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:

1625 North Market Blvd., Suite N 112, Sacramento, California 95834

or by phone at (800) 952-5210 or (916) 445-1254.

21. MISCELLANEOUS

These Legal Terms, together with any policies or operating rules posted by us on the Services or otherwise provided to you, constitute the entire agreement between you and us. Our failure to enforce any right or provision of these Legal Terms does not constitute a waiver of such right or provision.

If any provision of these Legal Terms is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Legal Terms. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.

You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

22. CONTACT US

If you have questions or comments regarding the Services, your account, or these Legal Terms, please contact us at:

Superstorm Inc. (Sandstorm)

390 NE 191ST ST # 8117, MIAMI, FL 33179, United States

Email: support@sandstormapp.com

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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Made in Texas with grit

Company

Superstorm, Inc.
390 NE 191ST ST
Miami, FL 33179

team@sandstormapp.com

Resources

Blog

Social

© 2025 Superstorm, Inc., All Rights Reserved.

Made in Texas with grit

Company

Superstorm, Inc.
390 NE 191ST ST
Miami, FL 33179

team@sandstormapp.com

Resources

Blog

Social

© 2025 Superstorm, Inc., All Rights Reserved.

Made in Texas with grit

Company

Superstorm, Inc.
390 NE 191ST ST
Miami, FL 33179

team@sandstormapp.com

Resources

Blog

Social

© 2025 Superstorm, Inc., All Rights Reserved.